When do I need to provide my credit card?
After your 30-day free trial expires, the next time you login, you’re prompted for your credit card information to continue using the system. We bill you $39.99 for a full-year subscription. If you’ve added options, they’re added to the total at checkout. Your credit card will be automatically billed at your next annual renewal date. Your information will be securely processed. We do not store any of your payment information on our servers and it will only be used by our certified Merchant Bank Partners.
Can I get a refund?
How can I cancel my subscription?
What if I need help setting up Maintain My RV?
We are here to help. We have provided helpful video tutorials and instructional manuals for setting up and using Maintain My RV. You can visit the Documentation page as well as the Video Tutorial page to access them. If you still need assistance you can use our Support page to create a support ticket or send us an email at firstname.lastname@example.org we’re happy to help however we can.
Do you have a mobile app I can download?
Is my maintenance schedule backed up?
Can I download my maintenance logs?
What if my subscription lapses? What happens to my information?
What if I can't find my equipment in the system?
We are adding new equipment all the time but there is a chance we haven’t yet made it to your specific equipment type, make or model. You can select the other option in the equipment setup screen to enter your equipment based on your documentation. You can also contact Support and we will be happy to work with you to get your specific equipment loaded into the system as soon as possible.
Where are the preloaded maintenance schedules from?
What are the system requirements for Maintain My RV?
Maintain My RV is what’s called a “cloud based” system which means there is no software to download, providing you the flexibility to use the system on a number of different devices where you have internet access. The application is thoroughly tested on Microsoft PC, Apple Mac OS, IPAD, and IPhone, using internet browsers Safari, Google Chrome, Internet Explorer, and Firefox. The application should run on any standard internet browser from most all tablet and PC devices.
We are working on a mobile application that will be available in the future.
Get In Touch
Finding what you need? We are here to help and welcome any questions for feedback you have.